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SBA Flex Recruitment Boogschutterstraat 5 5015 BX Tilburg The Netherlands

Everything you need to know about working via SBA Flex

Are you thinking about living and working in the Netherlands? Or have you already made up your mind? Then you probably have lots of questions. You are always welcome to ask us in person, of course, but chances are that you’ll already find the answer below. Can’t find your question among the FAQs? Drop in, call us or send us an e-mail.

SBA Flex | FAQ

Questions about work

The application procedure can be quick and you can start working within just a few days. In theory and depending on how soon you can send us all documentation, you can start you new job the very next day.

SBA Flex always looks at where someone fits in best and what suits your ambitions. It can happen that you start a job and realise later that other work would suit you better; in those cases we can look at the options together.

Every job vacancy on our website indicates whether or not you need to be able to speak English. So always read the vacancy carefully.

Have you just arrived in the Netherlands? Then you are entitled to the full statutory minimum wage for the first two months, provided you meet the legal conditions of course. This is regardless of the number of hours you work and guarantees you a minimum income for the first two months. There are also employers who guarantee a minimum number of hours. Contact our recruiters for further information.

No, you never have to pay anyone to work through SBA Flex. In case anyone asks you to pay money for mediation, please contact us immediately.

Yes, SBA Flex focuses purely on the Dutch market.

This all depends on where you will be working. Some employers provide the option for partners to work on the same shift, others need more flexibility and therefore can't give that guarantee. Our recruiters can tell you exactly which clients make those provisions.

The working hours are different at every employer. Some employers allow you to work overtime, which can also vary per season. It regularly happens that we have extra work available with another client on Saturdays. Your contact coordinator can tell you more about how this works.

After successfully finalising your job application, we will provide you with all the information you need. At what location you are expected, where to report on the first day, the safety regulations and procedures at your employer, and who your contact person is.

Questions about salary and tax

The net salary in the Netherlands can be rather difficult to calculate. It is based on a gross salary, minus government taxes and any other deductions. If you want to see an example of how it works, please send us an e-mail at office@sbaflex.nl.

SBA Flex uses the Plan4flex app. Every new employee starting at SBA receives a login code for access. All you need to do is download the app. The app gives you access to all your important documents such as payslips, contracts, company information and any applicable procedures.

Holiday pay is paid once a year in May. Should you leave your job before then, the holiday pay will be paid out within 7 weeks after the contract terminates.

SBA Flex pays all salaries weekly on Friday. That means that if you start on Monday, you'll receive your first wage payment the following week on Friday. So make sure you have enough money to cover the first two weeks.

Questions about housing and transport

SBA Flex provides different types of housing. This can vary from living in a large monastery or former hotel, to sharing a family home in a residential area. All our housing meets the requirements of the SNF (Stichting normering flexwonen) standards. You can view some of our housing locations and get further information here.

We do our best to house everyone as close to their work as possible. Depending on how busy it is and where you will work, we can accommodate you within a 10 km radius in most cases. Should this be further away, SBA Flex provides transport. You can use our bicycles when you live within a 10 km radius from your employer.

In many cases you are entitled to a travel allowance. This depends on the company you will be working for and the collective labour agreement that applies. Would you like to know specifically which employers reimburse travel costs? Then contact one of our recruiters.

Most rooms are furnished to accommodate two people. Not everyone can be housed in a single room, unfortunately, but we will help find the right solution for you wherever we can.

Of course you can. SBA flex looks carefully at your personal situation and makes sure you can be together in the house. If you arrive with friends or family, we can't always guarantee that you will live in the same accommodation; it depends on how many of you there are and where everyone works.

Other questions

Make sure you bring the following documents with you:

  • Bank card (for your salary payment)
  • Mobile phone, so we can reach you when needed
  • Some money to get you through the first weeks
  • ID card or passport
  • Driving licence (if you have one)
  • BSN (Dutch citizen service number, if you already have it)

Everyone in the Netherlands has a registration number: the citizen service number or so-called BSN. Every Dutch citizens automatically receives their BSN at birth, while those arriving in the Netherlands need to apply for one. You always require a BSN to work, open a bank account, use a healthcare facility (doctor or hospital), apply for benefits or allowances and to receive your salary. If you don't have a BSN when you arrive in the Netherlands, SBA Flex will help you with the application and with collecting it from the municipality.

SBA Flex has collective health insurance with ZEM, part of health insurance company Zorg en Zekerheid. Go to www.zorgenzekerheid.nl for more information.

Incidentally, you are not obliged to take out health insurance with us as an SBA Flex employee. If you have your own private insurance, no deductions will be made from your salary.

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